Capabilities

These are services Nordlys Forvalter Group is prepared to provide. They rest on the firm's advisory work and on experience members of the proposed team gained in earlier roles. They are not a record of oversight already performed for the California Public Utilities Commission.

Contract oversight and administration

The firm reviews vendor submissions against the agreement. The review covers completeness, accuracy, internal consistency, and due dates. It keeps a traceable record of what was submitted, where it is filed, and what remains open.

The work includes deliverable review, timeline monitoring, service-level tracking, and written notice when a submission is missing or a delay becomes a pattern. The finding names the requirement and the discrepancy. The vendor prepares any correction.

A public agency then has one current view across several agreements. The agency decides whether to accept the work.

Members of the proposed team have tracked deliverables, coordinated work across vendors, and reported to regulatory bodies. The firm has advised on relay and equipment programs. Performing this oversight under a California agreement would be a new engagement.

Financial oversight and accountability

The firm reviews invoices and supporting records for completeness, accuracy, and the contract. It reconciles receipts, proofs of payment, and invoices, compares spending with approved allocations, and writes a validation summary. The summary states whether the package is ready for the agency's review.

The agency approves payment. The summary is a recommendation.

A member of the proposed team reviewed publicly funded, multi-vendor invoices and close-out packages at the Defense Logistics Agency from 2011 through 2017, and has continued financial operations work since then. Administration of a California Connect advance account, and review of State travel-expense claims, are not part of that record. If an engagement requires them, the firm would apply the same validation method and learn the State's rules. The agency would still approve every payment.

The agency receives a file it can audit: the original submission, the question asked, and the basis for the recommendation.

Reporting and data validation

The firm defines the data an oversight review needs, checks vendor reports for accuracy and internal consistency, and writes findings on reporting quality. It may recommend a definition or a validation check. It does not rebuild the State's systems, rewrite source data, or certify an official State record.

Dashboard requirements, checks, and gaps are specified from the oversight side. Construction of an enterprise reporting system stays with the vendor engaged for that work.

The agency can see what is documented, what is analysis, and what needs a decision.

A member of the proposed team has performed contractor-log validation, equipment and relay reporting, and executive dashboard review inside a state commission since 2014. That commission is not Nordlys Forvalter Group.

Transition and operational readiness

At the start of an engagement, the firm listens before it issues findings. Kickoff is used to learn the agency's priorities and the vendors' actual workflows. Materials go out early enough that participants can read them.

The work includes a current list of obligations and open matters, a record a later reviewer can follow, and preservation of original submissions. Time spent training a substitute is not billed to the agency.

The agency keeps a continuous oversight file if people change. This is the method the firm has prepared. It is not a transition already completed for the California Public Utilities Commission.

Accessibility and community-informed oversight

The firm treats accessibility as part of the work. A deliverable can meet a format rule and still fail the person who must use the service. Members of the proposed team use relay and equipment programs, so the review can ask that question from experience.

Public materials are checked for structure, reading order, headings, alternative text, table headers, and color contrast. When the firm schedules a meeting, it confirms American Sign Language interpretation, Pro-Tactile, spoken-language interpretation, and realtime captioning where participants need them. The people who confirm those arrangements do not furnish the interpreters, captioners, or alternate formats.

The agency and the operating vendors run the program. The firm's review can speak to the contract and to the practical conditions of access.

In the firm's own account, the proposed team is made up primarily of Deaf and Hard of Hearing professionals. American Sign Language is a working language of the proposed key staff. Two of the three proposed key staff are firsthand users of relay service.